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Edit “Troubleshooting Common Issues”
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## I can't log in Make sure you're using the email you registered with. If you enabled Face ID / fingerprint lock and it's not prompting, fully close and reopen the app. ## My projected balance looks wrong Check for: - A recurring transaction with the wrong amount or schedule - An account that hasn't been reconciled in a while - A bill logged twice ## A statement import didn't match my transactions Statement formats vary by bank. If an import produces unexpected results, try again with a CSV export directly from your bank rather than a PDF, and contact support if it still looks wrong — see the [Contact](/contact) page. ## I want to invite my household Household sharing is part of the PayBeat Household plan. From **Settings**, generate an invite code and share it with the household member you want to add.
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